Loca Boca does not accept any return and/or offer exchanges and/or give refunds on the products, unless the issue is due to an error in our manufacturing or packaging.
The person who has received the cake is responsible for checking that the order received is correct and in case of any issues, the same need to be intimated upon receipt itself. Any issue raised later will not be considered for exchange. In case of receipt of a wrong order please call us immediately on +91 9811030580.
We do not offer refunds or returns for delays caused by our shipping partners as they are beyond our control. That said, we understand how important it is for your order to be delivered on time and we ensure we try our best to make sure your order reaches you on time.
Please note that in any kind of unforeseen circumstances, Loca Boca holds the right to cancel the order. Customers will be informed in advance and the amount will be refunded within 5-7 business days.